Elon University will continue its partnership with TimelyCare, the virtual telehealth portal that provides students with free 24-hour access to medical and mental health hotlines, into the 2022-23 academic year.  

Originally launched on campus October 2021, the service will be offered again this year and include additional services — all free of cost to students — according to an Aug. 11 email from Vice President for Student Life Jon Dooley

The Office of the Dean of Students did not respond to Elon News Network’s immediate request for comment. 

More than 1,000 students accessed these services last year and Dooley wrote the response to the service was “overwhelmingly positive.” 

The continuation of services available last year includes 24/7 on-demand or scheduled access to a medical provider as well as TalkNow, 24/7, on-demand access to a mental health professional. 

New services that will be available this year include scheduled counseling, health coaching, group sessions and psychiatry, available by referral only. 

The service will remain available in addition to the existing in-person services at Counseling Services and Student Health Services and will continue to have no user fees, according to the email. 

Crisis counselors will continue to be available 24/7, in addition to TimelyCare services, and existing campus resources and services. 

“I hope this expanded resource helps support your physical and mental health and well-being in the academic year ahead,” Dooley wrote.